20 Jul 2023 Enhancing Food Experiences: RedCat Pub Company Joins Forces with Service Monitor In an exciting new collaboration, Service Monitor proudly announces its partnership with RedCat Pub Company. Read more
08 May 2023 Enhancing Guest Experiences: D&D London Joins Forces with Service Monitor for New Mystery Diner Programme In an enduring partnership spanning nearly two decades, Service Monitor and D&D London have once again come together to launch an exciting and newly focused Mystery Diner programme. Read more
20 Apr 2023 Hall & Woodhouse Revitalises Mystery Diner Programme with Service Monitor Hall & Woodhouse, a long-standing client, has embarked on an exciting new phase by re-launching its Mystery Diner programme in collaboration with Service Monitor. Read more
10 Mar 2023 Shepherd Neame and Service Monitor: Elevating Guest Experience and Online Presence Shepherd Neame, Britain’s oldest brewer, has embarked on a transformative journey by partnering with Service Monitor, a leading guest feedback solution. Read more
31 Jan 2023 Net Promoter Score (NPS) What is NPS? NPS stands for Net Promoter Score. It is a measure of customer satisfaction and loyalty. Read more
25 Oct 2022 Service Monitor Supports Medirest In Win at PENNA 2022 The Service Monitor team are very proud to have supported the Medirest Team in their successful day at the 2022 PENNA event this year held at Birmingham University. Read more